Jul 21, 2023
What happens when a daycare is built around enrichment and the
needs of each dog?
You are about to find out because episode 307 is an enlightening
interview with Amy Hillis, the Chief Strategy Officer of Social Pet
Hotel which she runs alongside CEO and husband Bill. They offer
daycare, lodging, boarding and training in Charlotte and Pineville
North Carolina.
Amy grew up in Sandusky, Ohio, she attended Ohio university where she gained a bachelor's degree in middle childhood education, this led to a position teaching middle school.
- After a successful decade in education, Amy felt something was
missing from her life. Around the time husband Bill was doing an
MBA and happened to be doing a business plan for a dog business. He
realised that there was a real need for quality pet care in
Charlotte.
So, in 2014 Amy highjacked Bills idea and Social Pet Hotel was born. She shares the business origin story, how they built an amazing team and expanded to a second location with a third just about to open.
Tune in to discover;
- Why they Social Pet Resort switched from regular daycare to an enrichment model
- Why not coming from a pet care back ground was an advantage when innovating and changing the daycare offering
- How they switched existing clients to the enrichment model <-- great advice here from Amy
- Why launching a daycare means involves lot of hustle, bootstrapping and reinvesting. Amy didn't take a salary for two months.
- Why offering an enrichment model enables you to stand out from the crowd AND charge higher prices.
- How Amy is marketing her third daycare differently than when she opened her first daycare.
- And much, much more...
Thanks to Amy for being so open and honest in this inspiring conversation.
You can find out more about Amy's amazing daycare operation by
clicking here
Remember, if you are a USA based pet business owner you need to
grab a ticket for my Pet Business Premium Pricing Secrets
Masterclass in Orlando on September 30th. This is my last LIVE
seminar in the USA in 2023, click here now to grab
a ticket.
If you want more help and advice from me then you should grab a
copy of my brand new book, How to Disnify Your Pet
Business, click here to get
your copy now
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