Apr 11, 2025
Could your staffing costs be draining your profits?
How do you scale pet care services without multiplying
mistakes?
What’s the easiest way to increase profitability without adding
more clients?
In this episode, I sit down with Sean Felty from Greenlin Pet
Resorts - owner of six busy facilities and founder of Next Tree
Strategies - to talk about how he’s helping pet care businesses
plug their biggest profit leak: labour inefficiency.
Sean shares how one payroll misstep at his own company sparked the
creation of a labour benchmarking system that’s now saving
operators thousands per pay period.
We talk about the most common issues dog daycares face with
over-hiring, reactive scheduling, and manager blind spots - and how
Sean’s system helps businesses get control fast, without
sacrificing care quality.
We also explore why growth often amplifies inefficiencies, and how
Sean’s healthcare background taught him to fix processes with data
- not guesswork.
Tune in to discover…
• The Labour Cost Leak – Why most pet care
businesses lose thousands on overstaffing without realising.
• Benchmarking That Works – How Sean’s system
tracks labour hours per pet to keep costs under control.
• Seasonality Pitfalls – The sneaky way staffing
habits grow out of control and what to do about it.
• From Healthcare to Pet Care – What Sean learned
in hospitals that now helps daycares save big.
• Fixing with Data – Why Sean says labour
management isn’t guesswork—it’s a process anyone can master.
If you’re ready to stop guessing and start saving, this episode
is your blueprint for smarter staffing and stronger profits. Don’t
miss out!
Seans put together an awesome free guide - The Pet Boarding
and Dog Daycare Owners Guide to Labor Management, to download a
FREE copy click here
now
If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now
If you want more help and advice from me then you should grab a copy of my brand new book, How to Disnify Your Pet Business, click here to get your copy now